FREE SHIPPING at $75. SHIPPING IS 2-3 WEEKS.×

DUE TO COVID-19 WE'RE CURRENTLY NOT ACCEPTING ANY RETURNS/CANCELLATIONS.

At this time, we are only offering shop credits for missing or replacement items. USPS has been delivering packages up to six weeks after they have been shipped from our facility. Please bare with us as we navigate this difficult time. For hassle-free shipping, choose Fedex.

Shipping Timeframe

Currently Shipping is 1-3 Weeks (Monday-Friday).

If you make a purchase during a sale, shipping may take up to 21 business days depending on volume. 

Customer Service

You can reach us at our email at customerservice@goldmineandcoco.com. Please allow up to 72 hours for a response.  

Returns
We do not accept returns. All items sold are final sale. 

Additional non-returnable items:
Gift cards

Please do not send your purchase back to the manufacturer.

There are certain situations where we understand a refund or replacement of product sold (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons due to our error

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@goldmineandcoco.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged by us. If you need to exchange it for the same item, send us an email at customerservice@goldmineandcoco.com.

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