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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Returns & Exchanges
Returns & Exchanges
How do I return items by mail? (U.S.)
If a product arrived damaged/defective, to receive a return label email customerservice@goldmineandcoco.com. If return is not due to company error, postage must be paid by the customer. Send in your item(s) using the postage-paid U.S. return label. Your return is processed upon receipt of the return, in which at that time you will receive your shop credit or your replacement item will be shipped.
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