Returns & Exchanges

Returns & Exchanges

How do I return items by mail? (U.S.)

If a product arrived damaged/defective, to receive a return label email customerservice@goldmineandcoco.com. If return is not due to company error, postage must be paid by the customer. Send in your item(s) using the postage-paid U.S. return label. Your return is processed upon receipt of the return, in which at that time you will receive your shop credit or your replacement item will be shipped.