We strongly encourage all customers to review their shipping address before making a purchase. Your shipping address is a crucial element in ensuring a smooth and timely delivery.
Pre-Renewal Address Confirmation:
For subscription or renewing services, it is the customer’s responsibility to confirm the shipping address prior to any renewals. Goldmine & Coco will not be responsible for any items sent to an incorrect address provided by the customer.
Replacement and Reshipping Fees:
Should you require a reshipment of any product that is already in transit or has been delivered due to an incorrect address, please note that a 50% replacement fee will apply. Additionally, the customer will be responsible for all shipping costs associated with the reshipment.
No Exceptions: This policy is firm and non-negotiable. We believe in fairness and consistency for all customers, and as such, no exceptions will be made to this rule.
We appreciate your understanding and adherence to this policy, as it enables us to continue providing high-quality products with exceptional customer service.