At Goldmine & Coco, we strive to provide an exceptional shopping experience for our valued customers. To ensure clarity and transparency, we have outlined our Return and Exchange Policy for apparel products below:
1. Sizing Considerations:
We understand the importance of finding the perfect fit. Prior to placing an order, we encourage customers to refer to our detailed size charts available on our website. These charts offer precise measurements to assist customers in selecting the appropriate size for their apparel.
2. No Returns or Exchanges for Sizing Issues:
We regret to inform you that we will no longer accept returns or exchanges for apparel products due to sizing issues. This decision is designed to streamline our processes and uphold the quality of our services.
3. Product Quality Assurance:
Our commitment to delivering high-quality apparel products remains unwavering. In the event that you receive a damaged or defective item, we kindly request customers to contact our customer service within 5 days of receiving the product. Our team will work diligently to address your concerns and provide a suitable solution.